Beauty & Skincare · Koulla Themistokleous

Cancellation Policy

1. Cancellation Notice

We understand that sometimes plans change. To respect the time of both our clients and our team, we kindly ask that you provide at least 12 hours' notice if you need to cancel or reschedule your appointment.

2. Late Cancellations & No-Shows

Cancellations made with less than 12 hours' notice, as well as no-shows, will result in:

  • A 25% compensation fee of the total price of the treatment missed
  • Prepayment will be required for all future appointments

3. Multiple-Treatment Appointments

This policy also applies to individual treatments within a multiple-treatment appointment. For example, if you have booked two treatments and cancel one at the last minute, the 25% compensation fee will apply to the cancelled treatment, as we could have offered that time to another client.

4. How to Cancel or Reschedule

To cancel or reschedule your appointment, please contact us directly:

Email:
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5. Thank You

Thank you for your understanding, cooperation, and respect for our time and the time of our team. We truly appreciate you choosing us and look forward to seeing you at your next appointment.

Last updated: September 2026

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